Welcome to Eugena’s Confections (“we,” “us,” or “our”).
We value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you make a purchase, contact us, or create an account:

    • Name

    • Email address

    • Phone number

    • Billing and shipping address

    • Date of birth (for age verification)

    • Payment information (processed securely through our payment partners)

1.2 Automatically Collected Information

When you visit our site, we may automatically collect:

    • IP address

    • Browser type

    • Device information

    • Pages you visit

    • Cookies and tracking data

1.3 Age Verification Data

Because we offer 21+ infused products, we may collect:

    • Birthdate

    • Verified ID check confirmation

    • Member ID number (if applicable)

2. How We Use Your Information

We use your information to:

    • Process and deliver orders

    • Verify your age for infused product access

    • Communicate order updates and customer support

    • Improve website performance and user experience

    • Send newsletters or promotional messages (only if you opt in)

    • Prevent fraudulent activity and maintain security

We never sell your data to third parties.

3. How We Share Your Information

We may share your information only with trusted service providers who help us operate our business, including:

    • Payment processors

    • Shipping and delivery partners

    • Email and SMS communication platforms

    • Age verification systems

    • Website analytics and security providers

All third-party partners are required to protect your information and may not use it for their own purposes.

4. Cookies & Tracking Technologies

We use cookies to:

    • Remember your preferences

    • Enable cart and checkout functionality

    • Analyze website activity

    • Improve performance and marketing

You may disable cookies in your browser settings, but some site features may not work correctly.

5. Age Verification & Restricted Access

For infused (21+) products, we legally require age verification.
By accessing this part of the website, you confirm:

    • You are 21 years of age or older

    • You consent to identity verification if requested

    • You will not allow minors to access infused products

We may deny access if age cannot be verified.

6. Data Protection & Security

We use industry-standard security measures to protect your information, including:

    • SSL encryption

    • Secure payment gateways

    • Restricted data access

    • Regular system monitoring

Despite our best efforts, no online system is 100% secure, and you share information at your own risk.

7. Your Rights

Depending on your region, you may have the right to:

    • Access personal data we hold

    • Request corrections

    • Request deletion (where legally allowed)

    • Opt out of marketing communications

    • Disable cookies

To make a privacy-related request, contact us at:
eugenasconfections@gmail.com

8. Retention of Information

We keep your information only as long as needed to:

    • Fulfill orders

    • Meet legal requirements

    • Maintain business records

    • Resolve disputes

Age verification and order history may be retained for compliance purposes.

9. Third-Party Links

Our site may contain links to external websites.
We are not responsible for the privacy practices of those sites.
We recommend reviewing their privacy policies before sharing personal information.

10. Changes to This Policy

We may update this Privacy Policy at any time.
Revised versions will be posted on this page with a new “Last Updated” date.
Continued use of our website means you accept these changes.